مولود | MTOTO

All our products are designed for newborns and crafted using carefully considered, standardized, and approved measurements to ensure a comfortable fit; therefore, no size selection is required when ordering. However, if you wish to have a product made to custom specifications differing from our standard sizes, you may specify the required measurements when placing your order, with the responsibility for the chosen size resting with the customer.

We use the finest 100% natural cotton fabrics—soft, safe, and specifically suited for the sensitive skin of newborns and children—to ensure maximum comfort and breathability without causing any irritation.

Not at all. We use soft, high-quality threads and apply a soft, padded protective layer behind the embroidery on the inside, ensuring it does not come into direct contact with the baby's skin or cause any discomfort or irritation.

We are happy to accept custom designs and themes, with coordination handled via WhatsApp. For custom requests, the client should provide a sample or a reference image of the desired design so our team can fully understand the concept and execute it as required. You can also include details such as the child's name, date of birth, or a special message, and select suitable embroidery colors. All details are coordinated with the designer before the design is finalized and production begins.

Yes, the designer contacts the client and sends a digital design mockup—specifying the font, embroidery colors, and fabric colors—for review. This mockup closely resembles the actual finished product, and production begins once the client approves and confirms the design via WhatsApp.

Standard products: These may be exchanged or returned within the timeframe specified in the store's policy, provided they remain in their original condition. Customized products (featuring embroidery or a name): These cannot be returned or exchanged unless there is a manufacturing defect or an error on our part in fulfilling the order.

Certainly! You can have the order specially gift-wrapped and include a gift card with your personal message. Simply select the "Send as a gift" option at checkout and enter the recipient's address.

To preserve the product's quality and colors for as long as possible, please follow these guidelines: hand-wash the items in cold water; do not use bleach or harsh detergents; avoid tumble drying; avoid vigorous wringing; steam-clean and steam-iron large items; and handle embroidered areas gently to maintain their quality and shape.